Shipping policy

Order Processing:

  •   Orders are processed within 1-3 business days after payment is received.
  •   Orders will be shipped out 2 (Weds&Thurs) days a week with the exception of holidays.

 

Shipping Methods and Delivery Times:

  •   Standard Shipping: 3-5 business days
  •   Express Shipping: 1-2 business days

 

Please note that delivery times are estimates and may vary based on location and external factors beyond our control.

 

Shipping Rates:

  •   Standard Shipping: $5.00 (Free for orders over $50.00)
  •   Express Shipping: $15.00

 

Order Tracking:

  •   Once your order is shipped, you will receive a confirmation email with a tracking number.
  •   You can track your order on our website or through the carrier's website using the provided tracking number.


Shipping Address:

  •   Please ensure that your shipping address is correct and complete. If an order is returned to us due to an incorrect address, we will take care of the 1st offense. After the 1st mistake, the customer will be responsible for any additional shipping costs for any future purchases.


Shipping Delays:

• While we strive to meet our delivery estimates, there may be delays due to unforeseen circumstances such as severe weather, natural disasters, or carrier delays. We appreciate your understanding in such situations.


Lost or Damaged Packages:

• If your package is lost or damaged in transit, please contact us at [maryamorebrand@gmail.com] within 10 days of the expected delivery date. We will work with the carrier to solve the issue as quickly as possible.

 

Thank you for shopping with Mary Amore Brand.